Cancellation policy disclaimer:
- Cancellation of reserved sedan vehicle two (2) hours or less prior to scheduled pick up time will result in a full charge equal to the base price of the trip plus the service fee(S), with more than (2) two hours prior notice will result in charge equal to 50% of the base plus service fee(s).
- If you do not see your chauffeur, you must call (650)343-3877 to avoid a (No Show) charge which is equal to the base fare of the trip plus the service fee(S).
- I Limo Inc. shall not be liable for passenger flights or trains that are missed, cancelled, diverted, delayed or any other incident which results in a failure to comply with the cancellation policy.
- In situations arising from cancellations & re-booking I Limo Inc. will do its best to fulfill clients needs without detriment to other reserved clients.
- Cancellation of reserved stretch limousines, Expedition/Hummer stretches & mini coaches with 72 hours advance notice prior to the scheduled pickup time will result in a charge of 50% of the total fare. Cancellation less than 72 hours will result in a charge of 100% of the total fare.
- There is a 15 minute grace period from the time of the requested period. Thereafter, a wait time charge between (based on vehicle type) will be applied in increments of 30 minutes from the requested pick up time until the vehicle is on the way to the designated destination.